G-Xpress Courier Services
A little about us
G-Xpress strives to provide a personalised service at all times and to put the needs of our customer’s first. We believe that we can learn the most from our unhappiest customer and therefore we always remain close to our client base in order to continuously improve and learn.
At G-Xpress we acknowledge that things will go wrong in our industry, but we believe that the key is in how we handle these situations. We believe in an open and honest relationship and we therefore endeavour to always tell our clients the whole truth and nothing but the truth.
Our services includes
- Same day Express
- Same day Express – Sizzling
- Same day Express – Late
- Same day Economy
- Local Overnight
- Normal Air
OVERNIGHT COURIER
Delivery by 11:00am the following day. Applies only to major centres i.e. Cape Town, Durban, Johannesburg, Port Elizabeth, and Pretoria etc. Please Note: *If a specific time is required for the consignment to be delivered by kindly state this very clearly on the waybill under the remarks section stating the time which it must be delivered.
SAME DAY EXPRESS
For those urgent consignments required at their destinations on the same day as collection. Please Note: This service is subject to the consignment being ready after 11:00 am but before 15:00 pm and delivery being effect within 90 minutes after collection.
SAME DAY EXPRESS - SIZZLING
For those extremely urgent consignments required at their destination on the same day as their collection. Note this applies to major centres only. Should this service be required outside a main centre prior consultation with The Courier Guy office is very important. Please Note: This service is subject to availability of commercial airline flights.
ECONOMY
Applies to all those consignments which are not time sensitive and which may be too large to send express / airfreight. The average transit times vary from a 36 hour service (Durban, Bloemfontein) to 120 hours.
We are G-Xpress and we love what we do. What started as “a favour for a friend” in 2000 has developed into a worldwide courier company, setting a trend for franchising in this industry. G-Xpress has grown from humble beginnings on one motorbike in to a tightly knit family of Customers and Agents.
Our mission is very clear – provide best and fully tested products and solutions for our Customers. The moving of parcels between A and B is really the easy part. What clearly differentiates us in the market place is the “behind the scenes support and attention to detail” you will receive from everyone in the organisation.
We love what we do. We are passionate about our industry and establishing close relationships with our client base. Direct and clear communication is critical and there is never a situation where you will speak to ten different people. The people you deal with will have a clear understanding of what your business is all about.